Effective Date: November 09, 2023

Company: Recommerx A brand name of SAM GROUP

Email: support@recommerx.com

1. Introduction

Welcome to RECOMMERX (“we,” “us,” or “our”).

We are committed to safeguarding your personal information and ensuring that your privacy is protected.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, services, or communication channels.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal data in order to provide better services and improve user experience.

The types of data we may collect include:

Identity Information: Full name, title, and company name (if applicable).

Contact Information: Email address, phone number, billing and delivery addresses.

Transaction Information: Details about payments, orders, and purchased products or services.

Technical Data: IP address, browser type, operating system, and website usage information collected through cookies or analytics tools.

Communication Data: Information you provide when contacting our customer support or subscribing to our newsletters.

3. How We Use Your Information

We use your personal data responsibly and only for legitimate business purposes, including:

Processing and fulfilling your orders and deliveries.

Managing your account or customer profile.

Sending order confirmations, updates, and invoices.

Providing product or service recommendations, promotions, or offers.

Improving our website, logistics operations, and customer support.

Complying with legal obligations and resolving disputes.

We do not sell, rent, or trade your personal data to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality, analyze traffic, and personalize content.

You can control or disable cookies through your browser settings, though some features may not function properly if you do so.

5. Data Security

We implement strict security measures—both technical and organizational—to protect your data from unauthorized access, loss, or misuse.

Access to personal data is limited to employees, contractors, and service providers who require it for legitimate business purposes, and all are subject to confidentiality obligations.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal requirements, and maintain accurate business records.

When data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your data where legally permitted.

Restriction: Request restriction of processing under certain conditions.

Objection: Object to certain types of processing (e.g., marketing).

Portability: Request transfer of your data to another service provider.

You may exercise these rights by contacting us via support@recommerx.com

8. Third-Party Services

We may share limited data with trusted third-party partners such as payment gateways, logistics companies, or IT service providers, solely for operational purposes.

Each partner is required to comply with strict privacy and data protection standards.

9. International Data Transfers

If your data is transferred or processed outside your country of residence, we ensure that appropriate safeguards (such as standard contractual clauses) are in place to protect your privacy.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.

The latest version will always be posted on this page with the “Effective Date” shown above.

We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

📧 Email: support@recommerx.com

🏢 Company: Sam Logistics and Supplies, Inc.

🌐 Website: www.recommerx.com